Glossar

  • ADBEX
  • Am Berg Method
  • BPI - Business Process Improvement
  • BS 15000
  • BPO - Business Process Outsourcing
  • CLAIM Management
  • CobiT
  • Insourcing
  • ISO 20000
  • IT Governance
  • ITIL
  • Crisis Management
  • MPC - Managend Professional Contracting
  • MPO - Managed Professional Outsourcing
  • Nearshoring
  • Offshoring
  • OLA - Operational Level Agreement
  • Onshoring
  • Outsouring
  • PPM - Professional Project Management
  • PSM - Prime Service Management
  • Service Delivery Management
  • Future Management
 

Here you will find a short description or a detailed – supplier independent – explanation of terms used in our website.

For a short description please click on the respective term. For a detailed – supplier independent – explanation please click the link.